How do I upload an image for a custom pinata?
Our shopping cart does not allow image uploads during checkout for security reasons. You must send your image in reply to the order confirmation email that you receive once you place your order.
If you have any questions regarding your image you may send them to firstname.lastname@example.org and attach your image.
How long does it take to deliver a pinata?
Pinatas under the Ready to Ship section ship the same day or the next business day.
Custom pinatas take 22 calendar days to be delivered. For earlier delivery, call 888-315-2524 to upgrade your order to Rush Manufacture at a $20 extra fee per pinata for delivery in 18 days or Super Rush Manufacture at a $45 extra fee per pinata for delivery in 16 days. Click here for all shipping fees
How do I fill my pinata?
Look for an flap door at the back or top of the pinata. Sometimes this opening gets covered when the pinata is dressed in tissue paper, but it should give to gentle pressure.
If you cannot find the opening by pressing gently on the back or top, you can cut a U shape with a cutter or scissors to create a flap door.
Can you ship outside of the US?
For international orders enter the shipping address for a freight forwarder of your choice within the US.